CleverThings.com by Clever Things, LLC

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Transparency Report

For over two decades, we have fought hard to protect the privacy and to secure all data related to our guests and registered users. We believe in, and strongly defend the protections of the United States Constitution, and strive to maintain a trusted platform for the free and unfettered self-expression of our users. To help achieve this goal, we have created this transparency report and proudly participated in the original Canary Watch program at CanaryWatch.org. That program has been discontinued, but our commitment to your privacy has never changed. We intend to keep our canary status posted below and we will vigorously defend the rights of our users:

This transparency report covers all web sites owned and operated by Clever Things, LLC:

As of September 11th, 2020, Clever Things, LLC has not received any National Security Agency (NSA) National Security Letters (NSL) of any type.

As of September 11th, 2020, Clever Things, LLC has not received any Foreign Intelligence Surveillance Act (FISA) Court orders of any type, and we have not been subject to any gag order by a FISA court, or any other similar court of any government.

As of September 11th, 2020, Clever Things, LLC has not received any subpoenas and/or search warrants accompanied by a gag order pursuant to the Electronic Communications Privacy Act.

As of September 11th, 2020, Clever Things, LLC has not any other legal process that would prohibit us from disclosing its receipt to the public.

To safeguard our sensitive user and business data, Clever Things, LLC has developed a very strict corporate Security Practices Policy. Clever Things, LLC has no knowledge of, and has never placed any backdoors in our hardware, firmware, or software, and has never received any requests to do so.

Pursuant to our Privacy Policy, Clever Things, LLC has never disclosed any privileged user communications to any third party.

All of our corporate operations are located in the United States of America.

Statistics from September 11th, 2020 through September 11th, 2020

Request Type

Received

Challenged

Complied

Compliance %

NSA NSL

None

N/A

N/A

N/A

FISA Section 215

None

N/A

N/A

N/A

FISA Section 702

None

N/A

N/A

N/A

Sealed / Gag Orders

None

N/A

N/A

N/A

Criminal Subpoenas

None

N/A

N/A

N/A

Civil Subpoenas

None

N/A

N/A

N/A

Copyright Infringement Notice

None

N/A

N/A

N/A



To provide accountability and full transparency we have adopted the Santa Clara Principles of content moderation and transparency:

Summary of Actions:

The numbers of posts removed and accounts permanently or temporarily suspended due to violations of our content guidelines:

Summary of Actions

Flagged

Suspended

Removed

Accounts

6

0

6

Posts

0

0

0


By Category of Rule Violated

Posts Flagged

Posts Suspended

Posts Removed

Accounts Flagged

Accounts Suspended

Accounts Removed

Spam Throttle

0

0

0

0

0

0

Bots

0

0

0

6

0

6

Terms Violation

0

0

0

0

0

0


By Format of Content

Posts Flagged

Posts Suspended

Posts Removed

Accounts Flagged

Accounts Suspended

Accounts Removed

Text

0

0

0

0

0

0

Image

0

0

0

0

0

0

Audio

0

0

0

0

0

0

Video

0

0

0

0

0

0


By Source of Flag

Posts Flagged

Posts Suspended

Posts Removed

Accounts Flagged

Accounts Suspended

Accounts Removed

Management

0

0

0

6

0

6

Trusted Users

0

0

0

0

0

0

Registered Users

0

0

0

0

0

0

Automated Detection

0

0

0

0

0

0

Governments

0

0

0

0

0

0


By Location of Flaggers

Posts Flagged

Posts Suspended

Posts Removed

Accounts Flagged

Accounts Suspended

Accounts Removed

United States of America

0

0

0

6

0

6

Canada

0

0

0

0

0

0


Notice of Violations:

A notice will be sent to each user whose content is taken down or account is suspended about the reason for the removal or suspension:

  • We provide detailed guidance to the community about what content is prohibited, including examples of permissible and impermissible content and the guidelines used by reviewers.
  • We use automated detection across each category of content to prevent spam and abuse.
  • We provide the user with notice about why their post has been removed or an account has been suspended.
  • We provide the URL, content excerpt, and/or other information sufficient to allow identification of the content removed.
  • We provide the specific clause of our guidelines that the content was found to violate.
  • We provide a description of how the content was detected and removed (flagged by other users, governments, trusted flaggers, automated detection, or external legal or other complaint).
  • The identity of individual flaggers will not be revealed, however, content flagged by government will be identified as such, unless prohibited by law.
  • We provide an explanation of the process through which the user can appeal the decision (see below).
  • We provide notices in a durable form that is accessible even if a user’s account is suspended or terminated.
  • Users who flag content are presented with a log of content they have reported and the outcomes of moderation processes.

Appeals:

We provide a meaningful opportunity for the timely appeal of any content removal or account suspension:

  • Request a human review by a person or panel of persons that was not involved in the initial decision.
  • An opportunity to present additional information that will be considered in the review.
  • Notification of the results of the review, and a statement of the reasoning sufficient to allow the user to understand the decision.


Clever Things, LLC intends to update this Transparency Report at least once per quarter. Please refresh/reload this page if out-of-date, or contact us for assistance.


This Transparency Report was last revised on Friday, September 11th, 2020.
X Signed: Gary Wright II
President & Chief Executive Officer
Clever Things, LLC