[ CleverThings.com ] [ Company Policies ] → Civil Subpoena Policy
Civil Subpoena Policy
Our strict Privacy Policy prohibits the release of customer account information without express permission from the customer, except when it is required by law, to conform to the edicts of the law, or to comply with a legal process properly served on Clever Things, LLC.
If you are seeking the identity or account information of a Clever Things, LLC customer in connection with a civil matter, and you are a member of the law enforcement community, you must fax, mail, or serve Clever Things, LLC with a valid civil subpoena.
Clever Things, LLC must receive a copy of the complaint and any supporting documentation that clearly demonstrates how the customer information is related to a pending investigation and the underlying civil subpoena.
Customer Notice and Response Time
Upon the receipt of a valid civil subpoena, Clever Things, LLC will promptly notify the customer whose information is sought via telephone, electronic message, or mail.
If the legal circumstances do not constitute an emergency, Clever Things, LLC will not immediately produce the customer information sought by the subpoena, and will provide the customer an opportunity to move to quash the subpoena in a court of law.
Costs and Fees for Civil Subpoena Compliance
Clever Things, LLC will charge the person or entity submitting the civil subpoena for all costs associated with civil subpoena compliance.
| Civil Subpoena Compliance Costs | |
|---|---|
|
Administrative Fee |
$45.00 USD per Subpoena |
|
Clerical Research |
$95.00 USD per Hour |
|
Color Copies |
$.75 USD per Page |
|
Black & White Copies |
$.50 USD per Page |
|
Shipping / Postage |
At Cost |
|
Digital Copies |
$25 USD per Gigabyte |
|
Digital Archiving |
$35 USD per Month per Gigabyte |
Payment must be made within thirty (30) days from the date of receipt of the invoice from Clever Things, LLC. Checks or money orders should be made payable to: Clever Things, LLC.
Electronic payments may be made by visiting our web site at: CleverThings.com
Email Policies
For the privacy and security of our customers, Clever Things, LLC does not retain archives of deleted or sent electronic messages.
Clever Things, LLC will not produce the data or content of electronic messages, per the Electronic Communications Privacy Act, 18 U.S.C. �2701, which prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to a subpoena or court order, except in strict and limited circumstances.
Subpoena Submission
Clever Things, LLC is headquartered in Montgomery, Alabama and all civil subpoenas should be served at that location, or mailed to:
Clever Things, LLC
Attn: Legal
3496 Wellington Road
Montgomery, AL 36106
18 USC Chapter 119 - WIRE AND ELECTRONIC COMMUNICATIONS INTERCEPTION AND INTERCEPTION OF ORAL COMMUNICATIONS
2510. Definitions
2511. Interception and disclosure of wire, oral, or electronic communications prohibited
2512. Manufacture, distribution, possession, and advertising of wire, oral, or electronic communication intercepting devices prohibited
2513. Confiscation of wire, oral, or electronic communication intercepting devices
2514. Repealed.
2515. Prohibition of use as evidence of intercepted wire or oral communications
2516. Authorization for interception of wire, oral, or electronic communications
2517. Authorization for disclosure and use of intercepted wire, oral, or electronic communications
2518. Procedure for interception of wire, oral, or electronic communications
2519. Reports concerning intercepted wire, oral, or electronic communications
2520. Recovery of civil damages authorized
2521. Injunction against illegal interception
2522. Enforcement of the Communications Assistance for Law Enforcement Act
This page was last revised on Thursday, February 16th, 2023.